Privacy Policy

Last updated: April 22, 2026

ClaimReportNow (“we”, “our”, or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our service.

1. Information We Collect

a. Account Information

We collect basic information such as:

  • Email address
  • Name (if provided)

b. Uploaded Content

When using our service, you may upload:

  • Images of roof damage
  • Notes or descriptions

This data is used to generate insurance claim reports.

c. Usage Data

We may collect:

  • IP address
  • Device/browser information
  • Pages visited and actions taken

d. Payment Information

Payments are processed securely via Stripe. We do not store your full payment details.

2. How We Use Your Information

We use your data to:

  • Generate insurance claim reports
  • Improve our AI models and service quality
  • Process payments
  • Provide customer support
  • Ensure platform security

3. AI & Data Processing

Your uploaded images and content may be processed using AI systems (including services provided by OpenAI or similar providers).

We take reasonable steps to ensure:

  • Data is handled securely
  • Processing is limited to service functionality

4. Data Storage & Retention

  • Uploaded data may be stored temporarily to generate reports
  • We may retain data for improving the service
  • You may request deletion of your data at any time

5. Data Sharing

We do NOT sell your data.

We may share data only with:

  • Trusted service providers (hosting, AI, payments)
  • Legal authorities if required by law

6. Security

We implement reasonable security measures to protect your data. However, no system is 100% secure.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your data
  • Request deletion
  • Request correction

To exercise your rights, contact us at support@claimreportnow.com.

8. Cookies

We may use cookies to:

  • Improve user experience
  • Track basic analytics

You can disable cookies in your browser settings.

9. Children’s Privacy

Our service is not intended for users under 13. We do not knowingly collect data from children.

10. Third-Party Services

We rely on third-party providers such as:

  • Stripe (payments)
  • OpenAI (AI processing)

These services have their own privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users by updating the “Last updated” date.

12. Contact

If you have questions, contact:

support@claimreportnow.com